Skills cannot be mandated. It requires training and coaching one to one
Most individual contributors don't need to be told to "go do it", they want to be shown "how".
Too often managers try to mandate success but find their "commands, edicts or threats" fail to change behavior.
Some managers just may not have the time and some may not have the patience.
Calling on his wide range of experience Bill coaches and mentors individuals on a myriad of client related issues. Whether it's a difficult client, raising the level of client contact or dealing with intercompany issues, Bill's understanding of behavioral theories will help navigate to improved outcomes.
"I've never met someone who didn't want to succeed. They just want to be taught how."
Bill's association with Wiley's Everything DiSC provides access to a wide range of tools for improving client interaction. Wiley's unique Adaptive Testing insures the most accurate of any available assessment series.
Bill Keadle | bill@williamkeadle.com | 206.409.8600 | Seattle Washington